Refund Policy

Myskill’s Training Solutions strives to provide high-quality online training programs. Due to the nature of our services and the immediate access granted to course materials upon purchase, we operate on a strict no-refund policy.

Understanding Our Policy

• All payments for training programs are non-refundable.
• Once you have purchased a training program, you will have immediate and complete access to all course materials.
• You are responsible for carefully reviewing all program descriptions and ensuring the chosen training aligns with your needs before committing to a purchase.

Chargebacks and Disputes

While we firmly uphold our no-refund policy, we understand that exceptional circumstances may arise. If you believe an error in billing has occurred, or there is a compelling reason for a refund request, please follow these steps:

1. Contact Us: Reach out to our customer support team at mail@myskills.ca within 72 hours of your purchase. Explain your situation in detail.
2. Review: We will carefully review your request and may ask for additional information.
3. Decision: We reserve the right to make the final decision on any refund request based on individual circumstances. You will be notified of the outcome within a reasonable timeframe.

Commitment to Customer Satisfaction

We value your interest in our programs and want to ensure you have the best possible learning experience. While we cannot offer refunds, we are available to assist with any questions or concerns you may have before or during your training.

Changes to Policy

We reserve the right to modify our Refund Policy as needed. Any updates will be posted on our website with a new effective date.