Data Protection Policy

Introduction

Myskill’s Training Solutions respects the privacy of our users and recognizes the importance of protecting personal data. This policy outlines our practices regarding the collection, use, storage, and disclosure of personal data in compliance with applicable data protection laws.

Definitions

• Personal Data: Information relating to an identified or identifiable individual, such as name, address, email, ID numbers, health information, or online identifiers.
• Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.

Data Collection

• Types of Data Collected: We may collect personal data necessary to provide our services, including:
  • Contact information (name, address, email, phone)
  • Payment information
  • Course enrollment and progress data
  • Health-related information relevant to specific courses
  • Information provided in surveys or feedback forms
• How We Collect Data:
  • Directly from students during registration, course enrollment, or interactions.
  • Automatically through cookies and tracking technologies (refer to our Privacy Policy for details).

Data Use

• Primary Purposes: We process personal data to:
  • Provide and manage our training services
  • Communicate with students
  • Process payments and facilitate transactions
  • Improve our website, offerings, and user experience
• Limited and Lawful Use: We will only use personal data for the specified purposes and as permitted by applicable laws.

Data Security

• Safeguards: We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse. Measures include encryption, access controls, and regular security assessments.
• Breach Notification: In the unlikely event of a data breach, we will take steps to contain the breach, assess its impact, and notify affected individuals and regulatory authorities as required.

Data Retention

• Minimization Principle: We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

User Rights

• Access and Correction: Users have the right to access and request corrections to their personal data.
• Data Portability: Where applicable, users may request their data in a portable format.
• Right to Erasure: Users may request the deletion of their personal data, subject to certain limitations.
• Withdraw Consent: When processing is based on consent, users have the right to withdraw consent at any time, without affecting the lawfulness of past processing.

International Transfers

If user data is transferred to locations outside of Canada, we will take steps to ensure appropriate safeguards are in place according to applicable laws.

Changes to Data Protection Policy

Myskill’s Training Solutions reserves the right to update this policy as needed. Changes will be communicated with a revised effective date.

Contact for Data Protection Inquiries

Please contact mail@myskills.ca for any questions, requests, or concerns regarding this policy or handling of your personal data